Orders are generally dispatched the next day, except if you order Thursday-Sunday, which will be dispatched on Monday. If we are running a promotion or around holidays, please allow up to 1 week to recieve your order. You will be notified by email when your order is distpached.
We ship your order in the courier either in a chilltainer or box with wool liners. Every box contains an icepack to keep your cheese chilled. Signature is not required and your parcel will be left at the delivery address. If you're unsure whether someone will be around to recieve the cheese, please consider an alternative delivery address. We do not reccomend sending to a RD address as this can add up to 3 day onto the delivery. If you insist on delivery to an RD address, it is at your own risk and we will not be liable for the condition your cheese arrives.
You are welcome to pick up your order from our factory shop. Make a note in your order indicating a day (and time if you know it) for pickup. Please allow 24hr from placing the order for our team to assemble your box of cheese.